Exposure Score Always Showing 0

Symptoms: Pages show a score of 0 in the byline or Access Explorer even though they appear to have broad access.

Causes:

  1. The permission scan has not run yet for this page. Scores are not computed until the first hourly permission scan.
  2. The access analysis returned no data (Confluence API error or insufficient permissions for the app to read page restrictions).

Fix:

  1. Click the (re-analyze) button in the byline on that specific page. This forces an immediate score computation.
  2. If that returns 0 as well, check Forge logs for errors during analyzePageAccess.
  3. Verify the permission scan job has run recently (Admin → System tab, permission-scan job row).