Findings Not Appearing After Scan

Symptoms: A content scan completes but no new findings are created, even though you know pages contain sensitive content.

Causes:

1. All relevant detectors are disabled. The scan ran but skipped those patterns.
2. The page content uses a format the regex does not match (e.g., content in a Confluence macro that renders as an image, not text).
3. The finding already exists and the deduplication logic suppressed it.

Fix:

1. Go to Admin Settings → Detectors tab. Verify the relevant detectors are enabled (toggle is on).
2. For custom detectors, use the Test Pattern field to verify the regex matches your sample text.
3. Check the Findings tab and filter by Source = “Scanner”, the finding may already exist.
4. Check the Findings tab and filter by Status = “Dismissed”, the finding may have been previously dismissed and suppressed.